Click on one of the questions below to see its answer.
Each club consists of a series of puzzle-based products for children with shipments delivered every 4 to 6 weeks:
As each shipment arrives, you have 10 days to decide whether to keep it or return it to Highlights. You only pay for the shipments you keep. You can stay in the program as long as you like.
To discontinue your club membership visit our customer care center online or call our toll-free number: (800) 962-3661 Monday-Friday from 8 AM - 9 PM EST.
You may also return your invoice marked "cancel."
Highlights guarantees 100% satisfaction on all of its products. Click here for policy details.
Click here for our privacy policy.
Highlights has multiple product lines of which our customers are not always aware; we may contact you to let you know about one of our exciting products. Also, we sometimes make our customer names and addresses available to other carefully screened companies whose products we believe might be of interest. Please be assured we do not release children's names. Customers who do not wish to receive such mailings can change their communication preferences using our Communication Preferences form.
To contact us about Highlights Clubs, please click here.
Here are our age recommendations:
Hidden Pictures Playground®: 3 and up
Puzzlemania®: 6 and up
Mathmania®: 7 and up
Which Way USA®: 8 and up
Top Secret Adventures™: 8 and up
Puzzle Buzz™: 4 to 8
For prices and other information about individual clubs, click on the titles below:
Puzzlemania®
Mathmania®
Which Way USA®
Top Secret Adventures™
Hidden Pictures Playground®
Puzzle Buzz™
You can order online by clicking on one of the club titles below:
Puzzlemania®
Mathmania®
Which Way USA®
Top Secret Adventures™
Hidden Pictures Playground®
Puzzle Buzz™
Or you can call our toll-free number: (800) 962-3661
Monday-Friday from 8 AM - 9 PM EST.
or write to:
Highlights Clubs
P.O. Box 4002862
Des Moines, IA 50340-2862
Yes. When you order online you have the option of sending the shipments to a different address than your billing address. However, both addresses must be in the U.S. If you phone in your order, please specify that it is a gift order.
At this time we can only bill and ship within the United States (including APO, FPO and U.S. Territories - any place that has a U.S. ZIP Code.)
Yes, if you know of a specific book or shipment you would like to order, please call this toll-free number: (800) 962-3661 Monday-Friday from 8 AM - 9 PM EST.
Yes. You can order individual books or shipments, and you can also purchase multiple copies of one shipment or book by contacting our customer care center. Just click here or call our toll-free number: (800) 962-3661 Monday-Friday from 8 AM - 9 PM EST.
Yes. You can reinstate your club membership and avoid receiving duplicate books or shipments by calling our toll-free number: (800) 962-3661 Monday-Friday from 8 AM - 9 PM EST.
You can:
by clicking here or you may also call our toll-free number: (800) 962-3661
Monday-Friday from 8 AM - 9 PM EST. or mail your payment to:
Highlights Clubs
P.O. Box 4002862
Des Moines, IA 50340-2862
We accept MasterCard, Visa, Discover and American Express.
You should receive your first shipment 4-6 weeks after your order is received by Highlights.
Shipments are delivered through the U.S. Mail in transparent packaging so you always know exactly what you are getting.
Puzzlemania: Two puzzle books per shipment.
Mathmania: Two puzzle books per shipment.
Which Way USA: Two state puzzle books and state maps per shipment.
Top Secret Adventures: One puzzle book, country guidebook, jigsaw puzzle, case file and 6 villain cards per shipment.
Hidden Pictures Playground: Two puzzle books per shipment.
Puzzle Buzz: Two puzzle books per shipment.
Your shipments should arrive every 4 to 6 weeks.
Yes. You may change the frequency of your shipments to be sent every 15, 30, 60, or 90 days by visiting our customer care center online or you may also call our toll-free number: (800) 962-3661 Monday-Friday from 8 AM - 9 PM EST.
Yes. You may temporarily suspend delivery of your club for up to 90 days by visiting our customer care center online or you may also call our toll-free number: (800) 962-3661 Monday-Friday from 8 AM - 9 PM EST.
You may stay in a Highlights club as long as you like or until the program is complete. There is no minimum number of books to buy, and you may cancel at anytime. To discontinue your club membership visit our customer care center online or call our toll-free number: (800) 962-3661 Monday-Friday from 8 AM - 9 PM EST. " You may also return your invoice marked "cancel".
You may change your address by visiting our customer care center online or you may also call our toll-free number: (800) 962-3661 Monday-Friday from 8 AM - 9 PM EST.
If the shipment is unopened, simply write "refused" on the package and put it in the mail. If the shipment has been opened, you can return it in an envelope, mailer or box and send it at the 4th class rate. Be sure to enclose your invoice if available, or your name, address and if possible, your account number so we can adjust your account. Highlights will reimburse you for postage at your request. For further information, call this toll-free number: (800) 962-3661 Monday-Friday from 8 AM - 9 PM EST.
If any shipment is damaged or has not been received, please call our toll-free number to report it and request a replacement: (800) 962-3661 Monday-Friday from 8 AM - 9 PM EST.
Yes. For change of address, billing changes, delivery changes and other adjustments, visit our customer care center online or you may also call our toll-free number: (800) 962-3661 Monday-Friday from 8 AM - 9 PM EST.
Yes. You can change your membership from one Highlights Club to another any time simply by calling this toll-free number: (800) 962-3661 Monday-Friday from 8 AM - 9 PM EST.
To discontinue a club membership please do one of the following:
- Visit our Customer Care Center to cancel online
or
- Return your invoice marked "Cancel"
or
- Go to our Customer Service Contact page to inform Customer Service.
For privacy and security reasons, we do not display children's names on our website. If you need to make changes to your recipient information or have further questions, please call our toll free number: (800) 962-3661 Monday-Friday from 8 AM - 9 PM EST.