Click on one of the questions below to see its answer.

About Highlights High Five™ Magazine

1. What is Highlights High Five?
2. How frequently is Highlights High Five published?
3. What does a subscription to Highlights High Five cost?
4. Can you send me a free issue so I can see if it's right for my child?
5. Can Highlights High Five be sent outside the United States?

About Your Subscription

1. How can I make a payment?
2. How can I make an address change?
3. I sent my check but I got another bill. What should I do?
4. When will my first issue of Highlights High Five arrive?
5. How can I tell when my subscription to Highlights High Five will expire?
6. What if my child is too old for Highlights High Five?
7. What is your customer promotion policy?
8. How can I cancel a subscription?

Miscellaneous

1. Why are children's names not displayed on your website?

About Highlights High Five™ Magazine

1. What is Highlights High Five?

   Highlights High Five™ is our brand new magazine for preschoolers. High Five is designed to develop children's love of learning while satisfying their innate sense of fun.

   Highlights High Five engages little ones with activities that promote discovery, creativity and imagination, all in a bright and colorful format sure to capture their attention.

   Each month brings a new 40-page issue packed with puzzles, stories, games, and Hidden Pictures® that have been specifically created for kids aged 2-6. And, like Highlights, High Five contains NO ADVERTISING, so kids can focus on the simple fun of expanding their curious minds.

2. How frequently is Highlights High Five published?

   Highlights High Five is a monthly publication.

3. What does a subscription to Highlights High Five cost?

   Our prices, in U.S. dollars, are:

   • 1 year (12 issues/$2.47 per issue) $29.64
   • 2 years (24 issues/$2.07 per issue) $49.68
   • 3 years (36 issues/$1.94 per issue) $69.84

4. Can you send me a free issue so I can see if it's right for my child?

   Unfortunately, we are unable to offer sample issues at this time. However, we do offer a special PDF preview that you can view by clicking here. (You will need Adobe Reader installed to view this file.)

   Remember, Highlights High Five and all Highlights products are 100% guaranteed. If you are dissatisfied with any of our products, we will replace the product or refund your money.

5. Can Highlights High Five be sent outside the United States?

   We are sorry, but at this time, Highlights High Five is only available for delivery within the United States. We hope to offer subscriptions to Canada in the near future.

About Your Subscription

1. How can I make a payment?

   You can pay online now using your Visa, MasterCard, Discover, or American Express card. You may also send a check, money order, or credit card payment for your subscription to the following address:

   Highlights High Five
   PO Box 756
   Mt Morris, IL 61054-0756

   Credit card payments may also be made over the phone through our Customer Contact Center by calling 1-866-814-7020.

2. How can I make an address change?

   There are several ways to change the address where High Five will arrive.

   You can fill out the Change Name/Address Request Form to submit the change via e-mail. You will need the address where High Five is currently being sent and the new address.

   Or send your name, your child's name, your old address, and the new address to:

   Customer Service
   Highlights High Five
   PO Box 756
   Mt Morris, IL 61054-0756

   Or if you prefer, you can call Customer Service at 1-866-814-7020, Monday-Friday from 8:00 a.m. to 7:00 p.m., Eastern Standard Time.

3. I sent my check but I got another bill. What should I do?

   If it has been less than three weeks between the time you sent your check and you received the new bill, the check and bill probably crossed in the mail and there's no need to worry. If it was longer than three weeks, you can check your Account Status to see the date of the last payment received or call us at 1-866-814-7020, Monday-Friday from 8:00 a.m. to 7:00 p.m., Eastern Standard Time.

4. When will my first issue of Highlights High Five arrive?

   Please allow 4 to 6 weeks to receive your first issue.

5. How can I tell when my subscription to Highlights High Five will expire?

   The expiration issue of the subscription is shown on the magazine label just above the child's name. Highlights will notify you when it is time to renew your subscription in plenty of time for you to reply before interrupting delivery. You can also check your account status online.

6. What if my child is too old for Highlights High Five?

   You may be interested in transferring your subscription from Highlights High Five to the original Highlights for Children magazine, which is designed for ages 6 to 12. You may transfer your subscription by clicking here.

7. What is your customer promotion policy?

   Highlights has multiple product lines of which our customers are not always aware; we may contact you to let you know about one of our exciting products. Also, we sometimes make our customer names and addresses available to other carefully screened companies whose products we believe might be of interest. Please be assured we do not release children's names. Customers who do not wish to receive such mailings can either email us at profile@highlights.com, mail us with their name, address, phone number, and e-mail address, or use our Mailing Preferences online form.

8. How can I cancel a subscription?

   To discontinue a magazine subscription, please visit our Customer Service Contact page and submit an e-mail with your cancel request or call the Magazines Customer Service toll free number listed under the form.

Miscellaneous

1. Why are children's names not displayed on your website?

   For privacy and security reasons, we do not display children's names on our website. If you need to make changes to your recipient information or have further questions, please call our toll free number: (800) 255-9517.