We believe that shopping with Highlights should be a fun and positive experience. If for any reason you are not happy and wish to return an item, send it back for an exchange or refund of the product purchase price...your choice.
To return or exchange an item:
1. Enclose the product to be exchanged and a note to indicate the new product you wish to order in the package.
2. Carefully pack the merchandise in the original packaging to prevent damage in transit.
Your credit card is not charged until your merchandise is shipped.
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