Customer Service

Write to us at:

Highlights for Children
Customer Service
1800 Watermark Drive
PO Box 269
Columbus
OH
43216

Locating Your Customer Number

On Mailing Labels

A customer number for the recipient is highlighted in yellow as shown here. It can be used to change an address, but not for a bill payment.

On Billing Invoices

Your account number appears on our invoices labeled “Customer #” and is highlighted in yellow on the example below. You will not be able to log in without the recipient’s #. 

On Renewal Notices

Your account number appears on our renewal notices labeled “Customer #,” and is highlighted in yellow on the example below.